Troubleshoot

If something is not working as expected, we'd be pleased to get a notice from you.

Even more so with a log attached.

Activate the logger

The library uses an NLog logger which is configured through a configuration file.
Use one of the configuration file locations listed here.

On Windows, you may use the file attached.
To use it on Linux and MacO, change the fileName, that is to say, use the path separator "/".
Furtermore, make sure that the path to the log file to exists.
and that your application has permissions to write to it.

NLog.config

<?xml version="1.0" encoding="utf-8" ?>
<nlog xmlns="http://www.nlog-project.org/schemas/NLog.xsd"
      xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
      throwConfigExceptions="true">
  <!-- see https://github.com/NLog/NLog/wiki/Configuration-file -->
  <variable name="logFolder" value="C:\\temp" />
  <targets>
    <target name="logfile" xsi:type="File"
            
            fileName="${logFolder}\\log.txt"
            archiveFileName="${logFolder}\\log_${shortdate}.txt"
            archiveOldFileOnStartup="true"
            maxArchiveDays="3"
            
            layout="${longdate}|${level:uppercase=true}|${environment-user}|${threadid}|${callsite}|${message}|${exception:format=tostring}"
            header="user = ${environment:USERNAME}, arch = ${environment:PROCESSOR_ARCHITECTURE}"
            footer="_______________ "/>
  </targets>
  <rules>
    <logger name="*" minlevel="Debug" writeTo="logfile" />
  </rules>
  
</nlog>

DeviceAPI

Troubleshoot

Analytics

Activate the logger

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